Plans can change. If you need to cancel or reschedule an appliance repair appointment, please contact March Ridge as early as possible so the service schedule can be updated.
If you no longer need your scheduled service visit, please contact March Ridge as soon as possible. Early notice allows the appointment to be removed from the schedule and may allow that time to be offered to another customer.
When contacting us, please provide the name used for the booking, the service address and the scheduled appointment date or time.
If another appointment time would work better, contact March Ridge and we will review the available service schedule with you.
Same-day appointments can leave less time to adjust the service schedule. If you need to cancel or reschedule on the day of your appointment, contact March Ridge promptly so we can confirm the current status of the visit.
If any service-call, cancellation or scheduling charge applies to a particular booking, that charge should be communicated as part of the booking terms before it is applied.
Contact March Ridge and tell us that you need to cancel or change an existing appointment. We recommend confirming that the change has been received before treating the original appointment as cancelled.
The earlier you contact us, the easier it is to adjust the schedule. If you are unsure whether your appointment has been successfully cancelled or moved, contact March Ridge for confirmation.
